This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
1. General Information
1.1. We are Spinnaker International Ltd registered in the UK (2516654) and located at Saltash Parkway, Saltash, Cornwall, UK. We provide security technology services to the EU and global markets.
1.2. Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here:
GDPR@spinnaker.co.uk / 01752 850 300
1.3. This privacy notice discloses the privacy practices for Spinnaker International Ltd. This privacy notice applies to information collected by websites, platforms and other systems that we operate including spinnaker.co.uk, cashtrack.org, crimetag.net as well as information supplied to us through the course of normal business via other channels.
It will notify you of the following:
1.4. We are the sole owners of the information collected through the websites listed above. We only have access to/collect information that you voluntarily give us via email, post, fax or other direct contact from you. We will not sell or rent this information to anyone.
2. Personal data
2.1. Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
2.2. How we use your information
2.3. Why does Spinnaker need to collect and store personal data?
2.4. In order for us to provide you with a service we need to collect personal data for correspondence purposes and/or detailed service provision. In any event, we are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
2.5. Will Spinnaker share my personal data with anyone else?
2.6. We may pass your personal data on to third-party service providers contracted to Spinnaker in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Spinnaker’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
2.7. How will Spinnaker use the personal data it collects about me?
2.8. Spinnaker will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Spinnaker is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
2.9. Under what circumstances will Spinnaker contact me?
2.10. Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
2.11. Can I find out the personal data that the organisation holds about me?
2.12. Spinnaker at your request, can confirm what information we hold about you and how it is processed. If Spinnaker does hold personal data about you, you can request the following information:
2.13. What forms of ID will I need to provide in order to access this?
Spinnaker accepts any one of the following forms of ID when information on your personal data is requested:
3. Information Collection, Use and Sharing
3.4. Information we collect and process from you is as follows:
We use “cookies” on our websites and applications. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.
For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Usage of a cookie is in no way linked to any personally identifiable information on our site.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We sometimes use outside companies to ship orders, perform credit checks, process payment and bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We may partner with other parties to provide specific services connected with your order.
When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
6. Retention period
6.1. Spinnaker will process personal data for as long as we are contracted to provide services to you and will store any personal data for up to 12 months thereafter. We will keep limited personal data about you for legislative and regulatory needs for up to 6 (six) years.
7.1. In the event that you wish to make a complaint about how your personal data is being processed by Spinnaker (or third parties as described in 3.4 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Spinnaker’s data protection representatives Data Protection Officer / GDPR Owner using the contact details above.